Privacy Policy

Let’s talk! At Pivot CV, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our CV writing services.

1. Information We Collect:

• Personal Information:
• We may collect personal information, such as your name, contact details, and professional history, to provide tailored CV writing services.
• Payment Information:
• When you make a payment for our services, we collect relevant payment details to process transactions securely.
• Communication Data:
• We may collect information related to your communications with us, including emails and messages exchanged during the CV writing process.

2. How We Use Your Information:

We use the collected information for the following purposes:

• To provide and maintain our CV writing services.
• To communicate with you regarding your CV, inquiries, and service updates.
• To process payments and prevent fraudulent activities.
• To improve and personalize our services based on your feedback and usage.

3. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our team follows strict data protection protocols to ensure the confidentiality and integrity of your data.

4. Data Sharing:

Your personal information is never sold, rented, or shared with third parties for marketing purposes. We may share your information with our internal team members strictly for the purpose of providing the agreed-upon CV writing services.

5. Retention of Information:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the purpose is fulfilled, we securely dispose of or anonymize your data.

6. Cookies:

We may use cookies or similar tracking technologies to enhance your experience on our website. You can modify your browser settings to reject cookies, although this may impact certain functionalities.

7. Your Choices:

You have the right to access, correct, or delete your personal information. If you have any questions or requests regarding your data, please contact us at jemma@pivotcv.co.uk

8. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. The effective date will be revised accordingly, and we encourage you to review this policy periodically.